Size guide table

Cm | Inches

Composition and care

COMPOSITION

100% WOOL

PRODUCT CARE

Hand Wash Only
Do Not Bleach
Flatness Dry In The Shade
Do Not Iron
Dry Cleaning in Hydrocarbons, Gentle Process
Wash separately
Do not wring
Do not soak
Spread wet
Wash in the cold water
Wash with a special detergent for wool and silk

Delivery and return

SHIPPING

Delivery is carried out throughout the UAE and the cost is AED 18 with a maximum delivery time of 3 working days. Delivery is free of charge for an order value exceeding AED 300.

DELIVERY INFORMATION

You can track the status of your order using the tracking number on the transport company’s website.

EXCHANGE

We do not currently offer an Exchange service. If a different color or size of item is required, please return the incorrect item and order the correct one.

RETURN PROCEDURE

1. To return an item, please use the link. You will need your order number and e-mail address. Select the item you would like to return and specify the reason and method for return. Select “Original payment method” to continue. Please note that the redelivery cost will be deducted from the return cost. After entering your data, select “Confirm”. You will receive an e-mail confirming receipt of the return request. We will compile and send you all required documents within 24 hours. After receiving an e-mail that contains the AWB, please print this document. We will not be able to process and accept the return without it.

2. We kindly ask you to contact the delivery company listed in the AWB, and hermetically seal the item in the original or equivalent packaging. The courier must receive the packed returned item and the AWB document.

3. Returns usually take up to 3 working days. Await a confirmation e-mail for approval of the return request.

Payment method

We accept online payments with credit/debit card. Prices on our website are indicated in AED. Once payment has been confirmed, your order will be generated and shipped, and a confirmation notification will be sent by email.